• Should I be prepared to direct and accompany the videographer throughout my home?  

Yes. You or an authorized representative will direct and accompany our videographer throughout your home or business. Please note: If entire rooms or any portion thereof, and/or personal property exists that you desire not to be documented for any reason, please let us know prior to the filming.  

• May I add commentary to the recording process?

Yes, we encourage it. 

The description of an item or a group of items should be brief, detailing what is known to be accurate and verifiable.

For purchased personal property please include approximate age, purchase price and place of purchase. Note: Always keep your sales receipts for expensive items in a safe place.

For personal property handed down, family heirlooms, collectibles, antiques, etc., please include age, condition, and current known value.

Our custom video-recordings reveal an everlasting, permanent legacy for your family and heirs to preserve your lifestyle, heirlooms, and valuables and the stories left behind.

Taking these initial steps will greatly improve your video property archive to be as accurate and effective as possible.

• What will be recorded on the DVD ?

One (1) custom digitally time/date-stamped DVD featuring all the recorded contents of your home, including; General Household Contents, Fine Art, China, Crystal, Rugs, Furniture, Sterling, Jewelry, Antiques, Collectables, Wardrobes, Electronics, Amenities, Pool & Spa, exterior and interior amenities, wall, floor, and ceiling applications, pets, landscapes, and all land, sea, and air vehicles on premise (weather permitting) during recording.  Audio will be included only on specifically noted possessions and story lines. Duplicate DVDs are available upon request prior to or on the day of recording. Cost: $15.00/ea.

• When and how will my recordings be shipped.

Your package will ship approximately (2) two weeks from the date of recording. All deliverables will be shipped 1st Class through the U.S. Postal Service. Next Day delivery is available upon request. Ask us for current additional postal rate charge. 

• What special features are available on my DVD ?

Your DVD is digitally time/date-stamped (each frame), and is dual-layered, giving you the capability of review on either your DVD equipped Computer or with a progressive-scan DVD player associated with your TV. All disks are finalized (tamperproof) so nothing can be added, altered, or deleted.  The DVD features HQ normal playback, freeze-frame, multi-speed advance/reverse, and zoom modes (if your player's are equipped) to view images for highest quality documentation purposes.

• Privacy Guarantee:

Video Property Archives™ realizes the trust involved in recording your personal property. We guarantee you absolute privacy.  Video Property Archives™ does not share or retain any original or duplicate client recordings and strongly advises clients to store their DVD in an off-site safe deposit box. Privacy and confidentiality are a concern anytime someone enters your home. We understand this concern and are sensitive to our client’s wishes. Before we start any inventory, we tour the home with our client or an authorized representative. We listen to any issues or concerns you may have with any rooms or possessions. We respect that each homeowner has a varying comfort level, thus we put our clients at ease prior to beginning their recording process. We also encourage client participation. We are licensed, insured and bonded for your protection. In addition, we sign a confidentiality agreement with you as part of our standard agreement.

• Disclaimer Policy: 

Video Property Archives™ makes no representations, guarantees, or warranties of any kind relating to the outcome of third party transactions for which this video archive may be used, including but not limited to insurance claims relating to property damage or loss, real estate transactions, or any other use of application of audio/video or video recording. 

• Are still photographs as reliable as a video-recording?

No. Photographs tend to be one dimensional, are usually undated, and cannot possibly reveal the detail and overall condition of real or personal property in the same manner that a multi-dimensional, digitally time/date-stamped audio/video recording will. Think about how many still photographs it would take to create the same effect as a video recording. Research results declare boxes full of pictures of personal property may raise a red flag with claims adjusters.

• What is the standard recording time requirement?

Please allow up to 3 hours on premises per residence.