V I D E O   P R O P E R T Y   A R C H I V E S™

 



FAQ's

***Frequently Asked Questions***


Why do I need a documentation service?

Losing your possessions and not being able to prove to your insurance company that you ever owned them. Property and Casualty insurance adjusters highly recommend audio/video recordings to prove ownership, property condition, and value of your property prior to a loss. The aftermath of a hurricane, flood, fire, or theft is traumatic enough without the anxiety of uncertain recovery from your insurance company. Video Property Archives™ eases your mind with the knowledge that you have a comprehensive audio/video archive of your real and personal property. Consider how much time, effort, and expense it would take, if even possible, to recall and log, in detail, the valuable contents and amenities in your home or business. Post disaster loss recall of personal property averages less than 60% after the event. Less anxiety, less uncertainty for you. 


Will I have to spend a great deal of time preparing?

No. You or an authorized representative will direct and accompany our videographer throughout your home or business so as much detail as possible can be recorded. Please note: If entire rooms or any portion thereof, and/or personal property exists that you desire not to be documented for any reason, please let me know prior to the filming.

1.             The description of each item (or a group of items) should be brief, detailing what is known to be accurate and verifiable.

2.             For purchased personal property please include approximate age, purchase price and place of purchase. Note: Always keep your sales receipts for expensive items in a safe place.

3.             For personal property handed down, family heirlooms, collectibles, antiques, etc., please include age and current known value.

Taking these initial steps will greatly improve your video property archive to be as accurate and effective as possible.


When and how will my Video Property Archive™ DVD or Videocassette be delivered?

Your personalized DVD or Videocassette will be delivered within approximately (2) two weeks of completion of the documentation. All deliverables will be mailed through the U.S. Postal Service. You will have the ability to freeze frame on either format to view images and take notes for documentation purposes.


How do I know my recording will not be shared with others?

Video Property Archives™ does not retain any originals or copies of clients’ recordings. We are fully insured, licensed, and bonded.

Privacy Guarantee
Video Property Archives™ realizes the trust involved in recording your personal property. We guarantee all our clients absolute privacy. We strongly advise you retain the free duplicate of your recorded documentation in an off-site safe deposit box.


Why can't I do it myself?

Do-it-yourself videos may limit and or/or delay your recovery, which may fall short of the limits of your insurance policies. Over a decade of experience uniquely qualifies us to provide insurance companies with the documentation they need to process your claim.


Are still pictures as reliable as a video?

No. Most pictures are one dimensional, usually undated, and cannot show the detail and overall condition of real or personal property in the same manner that a multi-dimensional, digitally date-stamped audio/video recording will.


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Video Property Archives™    Sarasota, Florida     941.544-3081